Maruti Suzuki Nexa Silchar Job Openings and Descriptions
Maruti Suzuki Nexa Silchar Central invites applications for various positions. Below are the details of each role, including the job description, required qualifications, and responsibilities.
Table of Contents
Read More: Other Private Jobs In Silchar
1. General Manager / Showroom Manager
Job Description
Role: General Manager / Showroom Manager
Experience: Minimum 10 years
Background: At least 5 years of team handling experience at a managerial level
Industry: Automobile / Hospitality Sales / Service Industry, etc.
Qualification: Minimum Graduate, PG / MBA preferred
Competency Required
- Team Management
- Profit Center Management
- Planning & Organizing Skills
- Understanding of Sales Process & Operations
- Good communication & Networking skills
- Customer-centric & Service-oriented
- Understanding of financial management
- Valid Car Driving License is compulsory
Responsibilities
- Senior-most person and overall in-charge of the showroom
- Business/Profit Centre Head
- Responsible for sales target achievement & customer experience
- Setting team-wise and RM-wise targets & daily monitoring
- Planning & monitoring of Sales Activity. Preparing Monthly & Quarterly calendar
2. EDP (MIS)
Job Description
Role: EDP (MIS)
Responsibilities
- EDP (MIS)
3. Mechanics
Job Description
Role: Mechanics
Responsibilities
- Mechanics
4. Process Coordinator and Telecaller
Job Description
Role: Process Coordinator and Telecaller
Responsibilities
- Process Coordinator and Telecaller
5. Quality Manager
Job Description
Role: Quality Manager
Experience: Minimum 6 Years
Background: At least 1 year of team handling experience at a managerial level
Industry: Automobile / Hospitality / Service Industry
Qualification: Minimum Graduate, PG, or MBA preferred
Competency Required
- Customer-centric & Service-oriented
- Team management skills
- Floor & Hospitality management
- Planning & Organizing Skills
- Understanding of Sales Process & Operations
- Good communication & Networking skills
Responsibilities
- Ensuring 100% inquiries are captured, distributed, and followed up
- Ensuring 100% customer queries are responded
- Ensuring implementation of SOP & Quality of sales aspects in the showroom
- Handling customer utilities & conveniences
- Capturing customer complaints, responding within 1 hour, and resolution within 24 hours through RMs
6. Relationship Manager
Job Description
Role: Relationship Manager
Experience: Minimum 2 Yrs.
Background: Worked as a sales consultant, interacting face to face with customers
Industry: Automobile/ Retail/ Hospitality/ Aviation/ Service Industry, etc.
Qualification: Minimum Graduation
Competency Required
- Result-oriented
- Team player
- Good Product knowledge & flair for the automobile industry
- Preferably having operational knowledge on retail finance, Insurance exchange, etc.
- Customer-centric
- Valid car driving license is compulsory
Responsibilities
- Achieve Enquiry, Test Drive, Booking, and Retail Targets
- Pre Sales: Lead generation / Referrals/ Offering Test Drives to customers
- Sales: Cars/ Accessories/ Exchange/ Finance/ Insurance/ Maruti Suzuki Rewards
- Post Sales: Delivery / Post Sales follow-up
- Understands Customer’s requirement for finance & Guides Customer on options/ documentation basis his profile.
- Keeping track of Customer’s car-related requirements & keeping him posted with regular updates
- Responsible for Customer Satisfaction & long-term relationship building
- Ensuring NEXA Experience and Zero Customer Complaints
7. Sales & Marketing
Job Description
Role: Sales & Marketing
Responsibilities
- Sales & Marketing
8. Senior Relationship Manager
Job Description
Role: Senior Relationship Manager
Experience: Minimum 4 years
Background: Worked as Sales Consultant in Automobile Dealership. At least 1 year of team handling experience. Preferably worked as RM in the same NEXA showroom.
Industry: Automobile / Hospitality Sales / Service Industry, etc.
Qualification: Minimum Graduate, PG, or MBA preferred
Competency Required
- Result Oriented & Team Player
- Leadership skills
- Understanding of Sales Process & Operations
- Good communication & Networking skills
- Customer-centric
- Good product knowledge
- Valid car Driving License is compulsory
Responsibilities
- Managing Team of 6 RMs /RRMs
- Achieving Team Sales Targets
- Allocation of enquiries and achievement of booking, test drive, and retail targets for the team
- Planning and execution of events.
- Ensuring Zero Customer complaints
- Tracking daily activity plan of RMs
- Tracking every enquiry
- Organizing Field activities
- Coordinate with various Deptt. to ensure Delivery commitments are met
9. Training & Development Manager /Assistant Showroom Manager
Job Description
Role: Training & Development Manager /Assistant Showroom Manager
Experience: Minimum 8 years
Background: At least 3 years of team handling experience at a managerial level
Industry: Automobile Sales
Qualification: Minimum Graduate, Engineer / MBA preferred
Competency Required
- Team Management
- Very good understanding of the Automobile Industry, Selling Skills, Auto Technology, Finance, Insurance, Registration Process, and other Allied Services
- Tech-savvy
- Ability to analyze sales data
- Ability to guide and handhold Sales team
- Ability to develop and deliver basic training programs
- Valid Car Driving License is compulsory
Responsibilities
- Second in line in Showroom operations
- Responsible for Recruitment, Joining, training, mentoring, grooming & development of Manpower
- All new joining Sr. RM & RM will be part of TDM’s team for the first 3 months
- Conducting weekly evaluations and training sessions at the dealership
- Tracking performance of Sales Manpower and handholding on improvement areas
- Assisting GM/Showroom Manager in day to day planning & operations
- MIS monitoring & trend analysis
- Responsible for tracking & achieving all MSIL incentive schemes & NEXA scorecard
Maruti Suzuki Nexa Silchar Showroom Address
NEXA, Silchar Central
JAIN UDYOG
VIP Road, Kadamtala, Rongpur, Silchar, Assam – 788009
Contact: 8929400539
How to Apply For Maruti Suzuki Nexa Silchar Jobs?
Forward your resume to jain.agt.nexa@gmail.com
Important Links For Maruti Suzuki Nexa Silchar Jobs
Official Career Section Of Maruti Suzuki Nexa Silchar.
